Common questions.

TEA says using the initiative’s resources is optional. This describes program participation; it does not determine a school system’s other legal or policy obligations.

Public reference: TEA participation FAQ · Checked October 17, 2026.

TEA lists public school districts and charter schools; private schools are excluded. Funded EDR has a 50,000-student enrollment limit. Other offerings have their own scope and availability conditions.

Public reference: TEA eligibility FAQ · Checked October 17, 2026.

No. TEA distinguishes funded initiative services from other DIR MSS purchases. Additional purchases can require a separate request and school-system funding. Region 10 guidance: confirm the specific scope and costs before ordering.

Public reference: TEA cost and purchasing FAQ · Checked October 17, 2026.

TEA says funding depends on biennial legislative approval, and services can change with funding and priorities. This page makes no commitment beyond the published program terms.

Public reference: TEA funding FAQ · Checked October 17, 2026.

A signature alone does not establish completion. TEA’s EDR and assessment path also includes portal onboarding, DIR’s finalized contract and Welcome Aboard message, then the service request.

Public reference: TEA DIR onboarding steps · Checked October 17, 2026.

No. TEA publishes a separate UT-RSOC agreement and service-request process. The agreement must be fully executed before the request, and the request requires the UT-RSOC ILC number.

Public reference: TEA email-service enrollment steps · Checked October 17, 2026.

TEA’s training FAQ directs school systems to their regional ESC to verify staff licensing counts. Licensing, account setup, kickoff and implementation follow. Region 10 guidance: confirm your next step before repeating enrollment.

Public reference: TEA training-service FAQ · Checked October 17, 2026.

No. TEA’s FAQ says the survey does not guarantee immediate deployment or commit the school to a purchase or deployment. Request the survey through the ESC; confirm actual program follow-up separately.

Public reference: TEA deployment FAQ · Checked October 17, 2026.

TEA directs school systems to their ESC for sign-up and distribution of the Microsoft 365 and Google Workspace guides. Region 10 guidance: receiving a guide does not establish implementation or an attestation.

Public reference: TEA guide-distribution route · Checked October 17, 2026.

TEA lists NDR pilot enrollment as closed while participation and available funding are evaluated. No reopening date is established here.

Public reference: TEA NDR pilot FAQ · Checked October 17, 2026.

TEA lists ESC technical assistance as offered by each ESC. Region 10 guidance: start with Lauren Grissom for TCI program questions and assistance requests. She brings in Andrew Holmes for hands-on technical work, including cloud hardening. Confirm the assistance scope and responsible provider; no implementation capacity, management access, or response time is promised here. School systems retain decision authority.

Public reference: TEA ESC assistance scope; local coordination described separately · Checked October 17, 2026.

Region 10 guidance: name the service or topic and the question you need resolved. Ask the responsible provider which channel to use for technical records or private enrollment material. This FAQ collects no submissions.