CyberSafe · Published for review
Region 10 Education Service Center CyberSafeServices & guidance
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Contact Region 10

Start with the right contact.

The cybersecurity team handles website requests. Start with Lauren Grissom. Andrew Holmes and David Mendez are backup contacts. Lauren coordinates technical assistance; David also handles governance, privacy, and escalation questions.

Where to start.

Include your school system, the topic, and a safe way to reach you. Do not send passwords, student records, or other sensitive material through ordinary email.

TCI · First contact

Lauren Grissom · Program and project management

Lauren manages Region 10's TCI program and projects. Start with her for all TCI questions, enrollment coordination, next steps, and technical-assistance requests. Andrew Holmes and David Mendez are backup contacts. Contact lauren.grissom@region10.org or 972-348-1245.

Email Lauren Grissom

Backup contact · Technical assistance

Andrew Holmes · Technical assistance

Andrew performs hands-on TCI technical work, including cloud hardening and other implementation assistance. Lauren coordinates the request and brings Andrew into the work. Andrew is also a backup for website requests. Email andrew.holmes@region10.org.

Email Andrew Holmes

Backup contact · Governance · Privacy

David Mendez · Information Security Officer

Contact David for escalations, general cybersecurity governance questions, or data privacy agreements at david.mendez@region10.org or 972-348-1172. David is also a backup for website requests. Start program and technical-assistance requests with Lauren.

Email David Mendez

For public program instructions, see TEA's initiative page. For instructional AI information, visit the Region 10 AI page. Sources checked October 17, 2026.

Need help during an active incident?

Follow your school system's incident response and emergency communications procedures first. These general contact routes do not establish a monitored emergency response service.